Privacy Policy

Effective Date: 2 March 2026
Last Updated: 2 March 2026

Love + Gather Weddings & Events (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage our services.

1. What Information We Collect

We may collect personal information including:

• Full name
• Email address
• Phone number
• Wedding date and venue details
• Event details and preferences
• Budget range
• Any information you provide through our enquiry form
• Communication records (emails, messages)

We may also collect limited non-identifiable information such as:

• IP address
• Browser type
• Pages visited
• Cookies and usage data

2. How We Collect Information

We collect personal information when you:

• Submit an enquiry form
• Contact us via email or social media
• Engage our services
• Subscribe to updates
• Browse our website (via cookies and analytics tools)

3. Why We Collect Your Information

We collect and use your information to:

• Respond to enquiries
• Provide planning and styling services
• Prepare proposals and contracts
• Communicate with you throughout the planning process
• Improve our website and services
• Comply with legal obligations

We only collect information that is reasonably necessary for our business functions.

4. Disclosure of Personal Information

We may disclose your personal information to:

• Wedding suppliers involved in your event
• Contractors assisting in delivering our services
• Payment processors
• IT and website service providers
• Professional advisors (if required by law)

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no online transmission can be guaranteed as completely secure.

6. Cookies & Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behaviour and improve user experience.

You may adjust your browser settings to refuse cookies if you prefer.

7. Access & Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Overseas Disclosure

Some third-party service providers (such as email marketing or cloud storage platforms) may store data outside Australia.

We take reasonable steps to ensure your information remains protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Love + Gather Weddings & Events
Gold Coast, Australia